FAQ
Here are some frequently asked questions concerning Harvest Moon Hill Graphic inquiries. If
you have a question about something that isn't covered here please email me.
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Q. What does "exclusive" mean in exclusive websets.
A. Websets that are offered as exclusive will not be resold to anyone else in the form that they
are in. I do however use the same elements and backgrounds in other websets. If you see your
"exclusive" webset exactly as is your own, on another site, please contact me as sometimes
people steal them and try to sell them as their own. All the graphics here are copyrighted.
Conversely, "non-exclusive" websets can be resold to others. I started this category because so
many wanted to purchase exclusive sets and didn't mind sharing.
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Q. Why do you keep displaying websets that are already sold?
A. I do that because it gives my visitors an idea of the types and styles of graphics I do. It
helps me to find the styles and color choices that my clients are looking for, too. Also, during
my busiest times I may only have a few websets available.
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Q. Why do you say that you are not taking custom orders?
A. I am usually busy with custom or preparing purchased websets for my clients. It is my wish
to get caught up and add more of my own creations to my website. Because many of the
graphics are hand drawn it takes a very long time to create them and there is no "we" here. I
do best when I can create original graphics from my own mind and much prefer to do so.
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Q. How long will it take for me to get my webset once I purchase it?
A. That depends on how busy I am. I know that people are excited about setting up their new
sites so I try to get them done by the next day or so and usually do. It may be up to a week,
however-although that hasn't happened yet.
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Q. I like one of your websets, but I don't care for the font style?
A. All my graphics can be altered in any way except made larger. Fonts, backgrounds, element
placement can all be changed.
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Q. Is there an extra charge to put category names on the buttons?
A. No, that is included. I also keep a blank of your button for future additional categories. If
you have a program that you can do them for yourself, that is appreciated.
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Q. Can I resell my webset?
A. No, you have purchased the right to use Harvest Moon Hill Graphics on your website for as
long as you own your site with the name on your logo.
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Q. Can I put my purchased web graphics into my eBay template?
A. Yes, that is fine as long as it is ok with the person you bought your template from. You
must however add a "no right click" Javascript to the template. (most have this).
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Q. I emailed you and I did not receive an answer.
A. I have problems off and on with my email...and, unfortunately, if I get a real lot of emails at
one time I can miss some (need to have a talk with Customer Assistance!). Again, it is just me
here and I do want to provide the best CA but I sometimes make mistakes. If I have missed
your email I am truly sorry. Also, during the holidays I lost some of my emails not due to a
mistake on my part.
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Q. Are you going to be making any more.....(style)?
A. I have a lot of ideas and I hope to get to them all. I have listened to your emails and will be
making sets that reflect what I think that you would like. I will not be doing custom work
until then.
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Thanks for reading this!
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